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Knowledge of E-commerce Among Artisan Entrepreneurs in a Historic Peruvian Resort Town (#731)

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Date of Conference

July 17-19, 2024

Published In

"Sustainable Engineering for a Diverse, Equitable, and Inclusive Future at the Service of Education, Research, and Industry for a Society 5.0."

Location of Conference

Costa Rica

Authors

Brandon Luis Humberto, Alfaro Nolasco

Sofía Cosett, Alvarado Honorio

Paulo César, Andreu Rodríguez

José Miguel, Gaitán Acedo

Erick Robert, Llico Llanos

Mariela Ingrid, Montañez Vega

Soto Abanto, Segundo Eloy

Abstract

This research aims to determine the level of e-commerce knowledge among artisan entrepreneurs in a historic Peruvian resort town. The study was basic in nature, employing a non-experimental, cross-sectional design with exploratory-descriptive scope. The entire population, consisting of 40 artisans, was surveyed using questionnaires with internal consistency verified by Cronbach's Alpha coefficient. The findings revealed that the transactional dimension showed a medium level of knowledge among most artisans, while the political and technological dimensions were found to be at a low level. It was concluded that the artisan entrepreneurs in the resort town demonstrated a low overall level of e-commerce knowledge, though specific criteria for improvement were identified in detail.

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