Logistics Management for Competitiveness of a MSE of the balanced food industry against Covid-19

Authors

Florian Castillo, Odar Roberto

Deza Castillo, Juan Miguel

D'Anglés Cedrón, Sandra Nicole

Cruz Costa, Gerson Arian

Abstract

The objective of the research was to design a logistics management model for the competitiveness of an SME in the balanced food industry to the year 2021. The methodology used has a mixed, applied and prospective approach. Validated instruments were applied according to experts, identifying 09 root causes demonstrating inadequate logistical management and low competitiveness. A logistics management model was developed by means of 08 strategies to improve the processes: supply, storage, inventory and distribution. Diagrams were restructured increasing 6% the total activities and 16% the automated activities by means of information technologies, annual savings of S/16,920 have been estimated in salaries and 80% in merchandise acquisition costs, likewise, the number of operators was reduced by 50% and a recovery of 5% of merchandise is achieved. Implementation costs were estimated at S/61,103, the social impact was determined through positive actions for the intra-organizational community, including during the COVID-19 pandemic, and the environmental impact was determined using the 3 R's, being a precedent for companies in the same industry that want to increase their competitiveness.