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Online marketing and business competitiveness of a retail, Los Olivos, 2023 (#245)

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Date of Conference

July 17-19, 2024

Published In

"Sustainable Engineering for a Diverse, Equitable, and Inclusive Future at the Service of Education, Research, and Industry for a Society 5.0."

Location of Conference

Costa Rica

Authors

Bengoa-Huarsaya, Dennis Alexander

fernández-Bedoya, Víctor hugo

Abstract

Research aligned with SDG 8: “Decent work and economic growth”, (its dimensions: Views, Permanence, Reputation, Quality, Service and Price) of a retail store in Los Olivos, 2023. The methodology was quantitative approach, applicative type, explanatory and descriptive level, non-experimental design and cross-sectional. The population consisted of 60 regular customers of the company (finite). The study sample consisted of 60 customers of the company. The technique applied was the survey. The results Spearman's rho statistic was used for the general hypothesis. According to the results obtained, a bilateral asymptotic significance of 0.003 was shown. It was concluded that online marketing significantly influences the business competitiveness of a retailer in Los Olivos, 2023. (sig.= 0.003; r²=0.1466). Finally, conclusions and recommendations were issued.

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