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Artificial Intelligence as a component of a self-instructional course in distance university education: A pilot experience (#1837)

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Date of Conference

July 16-18, 2025

Published In

"Engineering, Artificial Intelligence, and Sustainable Technologies in service of society"

Location of Conference

Mexico

Authors

Carrillo Carranza, Liliana Beatriz

Alva Sarmiento, Anita Elizabet

Chuquiruna Miranda, Leydy Veronica

Abstract

Artificial intelligence identified as a means or tool of technological and virtual advancement is currently used in different scenarios, one of which is education as a source of generating ideas, information and knowledge. Incorporating it into the teaching-learning process takes on a unique importance, even more so in self-instructional courses, in which the student is autonomous in his learning, this help as a virtual tutor is significant. In this context, the present research validates the level of satisfaction that 261 distance learning university students have regarding the virtual tutor with AI as a component of a self-instructional course of the Business Faculty at a Private University in Peru. The pilot experience belongs to a descriptive - correlational study, with six dimensions to measure the level of satisfaction. Firstly, the descriptive results show that 53% of students are satisfied with the virtual tutor, while 5% indicate dissatisfaction. Secondly, the correlational-causal results indicate a moderate positive relationship between the level of satisfaction of the virtual tutor and academic performance. On the other hand, the structural equation model with the results of the CFI = 1.000, RMSEA = .019 and TLI = .999 validates the dimensions of “frequency of use”, “management and adaptation”, “usefulness of the response” and “prompt management” are those necessary to measure the satisfaction of the pilot experience.

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