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MOBILITY PATTERNS IN TELECOMMUNICATIONS OPERATORS CUSTOMERS (#758)

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Date of Conference

July 17-19, 2024

Published In

"Sustainable Engineering for a Diverse, Equitable, and Inclusive Future at the Service of Education, Research, and Industry for a Society 5.0."

Location of Conference

Costa Rica

Authors

Reyes, Gary

Tolozano-Benites, Roberto

Rodriguez Aviles, Johnny Israel

Vega Salazar, Leonel Efraín

Abstract

The purpose of this article is to identify urban mobility patterns in the city of Quito-Ecuador, applying clustering algorithms to geolocation data and consumption of mobile services of customers during the month of May for the years 2019, 2020 and 2021. The study integrates geolocation data with demographic and consumption information to examine variations in mobility patterns among different population groups and geographic areas. Using a non-experimental, cross-sectional research design, clustering models were developed to classify users with common mobility and mobile data usage behaviors. The results reveal significant differences in mobility patterns influenced by socioeconomic factors and the COVID-19 pandemic, providing valuable information for telecommunications operators in infrastructure and service planning. The findings underscore the importance of flexibility and adaptability in telecommunications services and the crucial role of data analysis in strategic decision making.

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