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Perception of University Students Regarding the Corporate Reputation of a Private University in the City of Trujillo. (#334)

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Date of Conference

July 17-19, 2024

Published In

"Sustainable Engineering for a Diverse, Equitable, and Inclusive Future at the Service of Education, Research, and Industry for a Society 5.0."

Location of Conference

Costa Rica

Authors

Jurado Rosas, Adolfo Antenor

Barinotto Roncal, Patricia Ismary

Leon Mantilla, Ricardo Miguel

Delgado Almendras, Dhayana Esther

Polo Pereda, José Renato

Castañeda Nassi, Jose Alfredo

Peña Pazos, Gladys Ligia

Abstract

This research aims to assess university students' perceptions of the corporate reputation of a private university in Trujillo. Utilizing the REPTRACK Model, it explores students' views on the university's services. The study, with a mixed approach and descriptive scope, involved 264 students from Trujillo. Methods included a questionnaire and a Focus Group. Results indicated average ratings in Citizenship, Work, and Integrity (Rs=3.4), while Finance scored lower (Rs=2.99), suggesting economic management issues. However, Innovation scored higher (Rs=3.55), indicating adaptability. The Focus Group identified a medium-low reputation, affected by administrative and academic issues, but noted positives like infrastructure quality and flexible payment options for extracurricular activities. Overall, students' evaluation of the university's reputation is neutral.

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