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Analysis Of The Quality Management System Accord-Ing To Iso 9001: 2015 In Peruvian Companies Sell-Ing Processed Potatoes | ||
| Published in: | Prospective and trends in technology and skills for sustainable social development. Leveraging emerging technologies to construct the future: Proceedings of the 19th LACCEI International Multi-Conference for Engineering, Education and Technology |  |
| Date of Conference: | July 19-23, 2021 | |
| Location of Conference: | Virtual | |
| Authors: | Patricia del Pilar Pinedo Palacios (UNIVERSIDAD CESAR VALLEJO, PE) Elmer Tello de la Cruz (Universidad Cesar Vallejo, PE) Milagros Isabella Cueva Pérez (Universidad Cesar Vallejo, PE) Jhonathan Isaí Puescas Fiestas (Universidad Cesar Vallejo, PE) | |
| Full Paper: | #14 | |
Abstract:In recent years at an international level, the term quality has been increasingly involved within organizations. In this re-search, a review of the level of accomplishmet with the ISO 9001: 2015 standard is proposed in Peruvian companies selling pota-toes, where various steps were followed to select the theoretical bases focused on quality that contribute to the analysis of the aforementioned system and for the construction of the instru-ment that provided the expected data. Among the results, it was found that the selected companies for this study present different scenarios in terms of accomplishmet with the requirements of the ISO 9001: 2015 standard. After the interpretation of each re-flected indicator, it is concluded that this potato processing com-panies in Peru, if directed to a quality management system, will have a notable increase in sales since they comply customer quality demand. | ||