Evaluación organizacional utilizando una herramienta computacional para el análisis de factores críticos.

Published in: Innovation in Education and Inclusion : Proceedings of the 16th LACCEI International Multi-Conference for Engineering, Education and Technology
Date of Conference: July 18-20, 2018
Location of Conference: Lima, Perú
Authors: Jorge Eliécer Puerta Ramírez (Universidad Nacional de Colombia, CO)
Jaime Alberto Giraldo García (Universidad Nacional de Colombia, CO)
Full Paper: #474

Abstract:

The objective of the work is to perform an organizational evaluation of the General Comptroller of the Republic of Colombia through the analysis of factors that are considered critical for its performance. For the construction of the instrument, critical factors were identified such as the organizational scheme, processes and procedures, information systems, adaptability, effectiveness and efficiency, which was validated by experts and determined its reliability by using the Cronbach alpha coefficient. The statistical analysis was carried out through a computational tool that allowed applying the Principal Component Analysis to reduce the dimensions and obtain the factors that facilitate the analysis of the information. From the statistical analysis of critical factors, the positive correlations that exist between them were evidenced, which allows establishing a set of conditions to evaluate the organization. Based on the results, it is concluded that through the use of a computational tool, it is possible to perform the analysis of factors considered critical for the improvement of the organization.