Design Of An M-Commerce Mobile Application To Reduce The Cessation Of Operations Of Textile Companies Due To The Social Isolation Generated By SARS-COV-2 In Perú
|Published in:||Prospective and trends in technology and skills for sustainable social development. Leveraging emerging technologies to construct the future: Proceedings of the 19th LACCEI International Multi-Conference for Engineering, Education and Technology|
|Date of Conference:||July 19-23, 2021|
|Location of Conference:||Virtual|
|Authors:||Clara Fiorella Munive Aponte (UNIVERSIDAD PRIVADA DEL NORTE, PE)|
Johan Davila Asto (UNIVERSIDAD PRIVADA DEL NORTE, PE)
Abstract:This research includes the design of an M-Commerce application to reduce the c of operations of textile companies in Lima-Peru; due to the SARS-CoV-2 health emergency declared in the country. Being the objective of this investigation, to reduce the cessation of the textile companies affected in their sales and processes. This technological design allows entrepreneurs to offer their products, control sales, profits and reduce order service times through the mobile application. The research methodology is applied, and a pre-experimental design was considered that measures the registration time of generated orders, the quality of the orders and the follow-up. Two companies from the Gamarra Shopping Center were used as samples, to whom a pre-test and post-test were applied; obtaining as a result in the indicator, time of registration of orders generated, a reduction of time of eight minutes. Likewise, for the quality indicator of generated orders, an average growth of 19.05% was obtained. Finally, for the order tracking indicator,an increase in the satisfaction of the order process was obtained.