Modelo de gestión gerencial de recursos basado en el costeo de calidad

Published in: Innovation and Development for the Americas: Engineering, Education, Research and Development: Proceedings of the 8th Latin American and Caribbean Conference for Engineering and Technology
Date of Conference: June 1-4, 2010
Location of Conference: Arequipa, Peru
Authors: Néstor Cordero Sáenz
Refereed Paper: #22

Abstract

The present document pretends to show an organization management model of the resources in the Small Business in Colombia.
The model is a management tool for the Quality cost in the organization based in the Total Quality Management born in Japan in the before-war.
The analysis in a Small Business in the plastics sector in the city of Bogota, which developed around an algorithm focused on identifying the costs of quality and not quality of the company, thus establishing courses of action for each of them, thus generating increased business competitiveness.